Management Systems
Comprehensive management system standards that provide frameworks for organizations to establish, implement, maintain, and improve systems across quality, environment, safety, security, and more.
Overview
Management System Standards (MSS) provide organizations with a systematic approach to managing their operations, resources, and processes. These standards share common structures and can be integrated for holistic organizational management.
There are over 80 management system standards, with ISO 9001, ISO 14001, and ISO 45001 being the most widely adopted. These standards follow the Annex SL high-level structure, making integration straightforward.
Benefits
- Systematic approach to management
- Improved operational efficiency
- Enhanced stakeholder confidence
- Better risk management
- Facilitated integration of multiple systems
- Continual improvement culture
- Competitive advantage
Standards in this Category
ISO 9001
✓ CertifiableQuality Management Systems
The world's most recognized quality management standard for organizations of any size
ISO 14001
✓ CertifiableEnvironmental Management Systems
International standard for environmental management systems helping organizations minimize negative environmental impacts
ISO 45001
✓ CertifiableOccupational Health and Safety Management Systems
International standard for occupational health and safety management systems to reduce workplace injuries and illnesses
ISO 27001
✓ CertifiableInformation Security Management Systems
Leading international standard for information security management systems
ISO 9000
Quality Management Systems - Fundamentals and Vocabulary
Foundation standard providing fundamental concepts, principles, and vocabulary for quality management systems (QMS), establishing common terminology across all ISO 9000 family standards
ISO 27000
Information Security Management Systems - Overview and Vocabulary
Foundation standard providing overview and comprehensive vocabulary for the ISO/IEC 27000 family of information security management system standards, defining fundamental terminology including the CIA triad
ISO 27002
Information Security, Cybersecurity and Privacy Protection - Security Controls
Comprehensive code of practice providing detailed implementation guidance for 93 information security controls organized into four themes: organizational, people, physical, and technological
ISO 22000
✓ CertifiableFood Safety Management Systems
International standard for food safety management applicable to all organizations in the food chain
ISO 13485
✓ CertifiableMedical Devices - Quality Management Systems
International standard for quality management systems in medical device design and manufacturing, harmonized with FDA regulations and global regulatory requirements
ISO 20000
✓ CertifiableIT Service Management Systems
International standard specifying requirements for IT service management systems (SMS) aligned with ITIL framework for delivering quality IT services
ISO 9004
Quality Management - Guidance for Sustained Success
Comprehensive guidance standard for organizations seeking to achieve sustained success through effective quality management beyond ISO 9001 requirements, providing a self-assessment maturity model and alignment with business excellence frameworks
ISO 19011
Guidelines for Auditing Management Systems
International standard providing comprehensive guidelines for planning, conducting, and managing audits of all types of management systems
ISO 50001
✓ CertifiableEnergy Management Systems
International standard providing framework for establishing Energy Management Systems (EnMS) to achieve continual improvement of energy performance, energy efficiency, and energy consumption
ISO 22301
✓ CertifiableBusiness Continuity Management Systems
International standard specifying requirements for business continuity management systems (BCMS) to ensure organizational resilience and continuity of critical operations during disruptive incidents
ISO 27005
Information Security Risk Management
Comprehensive guidelines for information security risk management supporting ISO 27001 implementation with systematic risk assessment and treatment approaches
ISO 27701
✓ CertifiablePrivacy Information Management Systems
Privacy extension to ISO 27001 establishing requirements for Privacy Information Management Systems (PIMS) to manage personally identifiable information and support GDPR compliance
ISO 10002
✓ CertifiableComplaints Handling in Organizations
Guidelines for establishing effective and efficient complaints-handling processes to enhance customer satisfaction
ISO 31010
Risk Assessment Techniques
Comprehensive guidance on selection and application of 41 risk assessment techniques supporting ISO 31000, covering qualitative, quantitative, and semi-quantitative methods
ISO 27032
Cybersecurity Guidelines for Cyberspace
Guidelines for improving cybersecurity by addressing information security, network security, internet security, and critical information infrastructure protection (CIIP) with stakeholder collaboration framework
ISO 14004
Environmental Management Systems - Implementation Guidelines
Comprehensive implementation guidance for establishing, maintaining, and improving environmental management systems, supporting organizations in implementing ISO 14001 effectively
ISO 10001
Customer Satisfaction - Codes of Conduct
Guidelines for establishing customer satisfaction codes of conduct containing organizational promises and commitments to enhance transparency, fairness, and customer trust
ISO 10004
Monitoring and Measuring Customer Satisfaction
Comprehensive guidelines for defining and implementing processes to monitor and measure customer satisfaction through KPIs, surveys, and systematic feedback analysis
ISO 55000
Asset Management Overview
Foundation standard providing overview, principles and terminology for asset management
ISO 28000
✓ CertifiableSupply Chain Security Management Systems
International standard for security management systems addressing supply chain security, resilience against terrorism, piracy, and disruptions across logistics operations
ISO 10003
External Dispute Resolution for Customer Satisfaction
Guidelines for establishing fair and effective external dispute resolution processes for customer complaints that cannot be resolved internally through ADR methods
ISO 55001
✓ CertifiableAsset Management Systems
International standard specifying requirements for establishing, implementing, maintaining and improving asset management systems to optimize value from physical assets
ISO 14090
Adaptation to Climate Change - Principles and Requirements
Framework providing principles, requirements, and guidelines for organizations to adapt to climate change impacts, addressing vulnerability assessment and adaptation planning
ISO 10006
Quality Management in Projects - Guidelines
Guidelines for applying quality management principles and practices to project management, supporting successful project delivery through systematic quality approaches
ISO 21500
Project Management - Guidance
International standard providing high-level guidance on project, programme, and portfolio management concepts, principles, and context for successful delivery
ISO 21502
Project Management - Guidance on Project Management
Detailed practical guidance on project management processes, practices, and techniques for successfully delivering projects of all types and sizes
ISO 30400
Human Resource Management - Vocabulary
Foundational standard providing comprehensive vocabulary and terminology for human resource management, establishing common language across HR professionals globally
ISO 30414
✓ CertifiableHuman Resource Management - Human Capital Reporting
Guidelines for internal and external human capital reporting, providing standardized metrics and framework for measuring and communicating workforce value and performance
ISO 30409
Human Resource Management - Workforce Planning
Guidelines for workforce planning enabling organizations to align workforce capabilities with strategic objectives through systematic assessment, planning, and development
ISO 55002
Asset Management - Guidelines for Implementation
Implementation guidelines for ISO 55001 asset management systems, providing practical guidance for establishing, implementing, and improving asset management
ISO 28001
Supply Chain Security Management - Best Practices
Best practices for implementing supply chain security assessments and plans, complementing ISO 28000 with detailed implementation guidance
ISO 14020
Environmental Labels and Declarations - General Principles
General principles for environmental labels and declarations providing framework for credible and verifiable environmental product claims
ISO 14021
Self-Declared Environmental Claims (Type II)
Requirements and guidelines for self-declared environmental claims (Type II labels) ensuring credibility of manufacturer environmental marketing claims
ISO 21001
✓ CertifiableEducational Organizations - Management Systems
Management system standard specifically for educational organizations ensuring quality education delivery and continuous improvement
ISO 39001
✓ CertifiableRoad Traffic Safety Management Systems
Management system for road traffic safety enabling organizations to reduce deaths and serious injuries from road crashes
ISO 41001
✓ CertifiableFacility Management - Management Systems
Management system standard for facility management ensuring effective and efficient management of facilities and services supporting organizational objectives